Return and Exchange Policy

Thank you for shopping at HOMESUP, if you are not entirely satisfies with your product, we’re here to help.

Return

Please notify us immediately on any product defects or incomplete shipments. To return items please email us within 7 days to obtain a return authorization number.

To be eligible for a return, your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of the refund after inspecting the item. 

If your return is approved, we will initiate a refund to the original method of payment. You will receive the credit within a certain amount of days.

Contact Us

If you have any question on the return and refund of the item, please email us: support@homesup.com.my